2.3.7.3 Determine Severance Processes for SAs

Reference: Manage Severance Process Model - Page 3 for the business process diagram associated with this activity.

Group: Severance Event Activator

Actor/Role: CC&B

Description: System applies severance criteria and selects appropriate Severance Process Template to initiate Severance Process fro each identified Service Agreement.

Process Names

•	SET Severance Event Trigger

Entities to Configure

•	Severance Process Template

•	Severance Event Type

•

SA Type

Available Algorithms

•	SEV EVT SEV (SEV EVT SEV) - Severance Event Algorithm - Cut all other SA's in the debt class.

•	SV CRIT LS (SV CRIT LS) - SA Type Severance Criteria. Check if Customer has Life Support.

•	SV CRIT MMSA (SV CRIT MMSA) - SA Type Severance Criteria. Check if Service has a “Master Meter”.

•	SV CRIT DFLT (SV CRIT DFLT) - SA Type Severance Criteria. Always returns true.